Sugarhouse Sportsbook Review for 2024

New players can get up to $100 (CT) or up to $500 (PA) back on their losses. They only need to make a minimum deposit of $10. You can use the bonus bets to bet on any sport. The 30-day expiration period is fairly competitive when compared to other free betting sites.

We were pleasantly surprised by the brand's loyalty program, which consists of 10 tiers. You earn loyalty and reward points by placing real money bets, which you can then use to buy free bets and free scratch cards from the Bonus store. Below we’ve detailed the tiers.

Tip: In our experience, keeping track of your points can be a bit complicated. For example, they come with a 60-day rolling period, meaning, they will start to decline after 30 days. Therefore, we advise you to keep an eye on your progress bar, so you know exactly how many points you have.

Other notable PlaySugarHouse promotions available for CT and PA bettors include the ones described below.

MLB Parlay Insurance

To claim this bonus, you need to place a 4+ leg parlay bet on MLB matches. If you lose one leg, you can get up to $25 back. Each leg must come with a minimum of -500 odds, while the final odds must be +100 or greater. You'll have 7 days to claim this offer.

Golf Parlay Insurance

If you place a 4+ leg golf parlay bet and one leg loses, you can get up to $25 back. The odds on each leg must be -200 or greater, while the final odds must be +100 or greater. This promo comes with a 7-day limit.

Daily Tennis Parlay Insurance

Tennis fans can create a 4+ leg tennis parlay bet without fear of losing their stake. Namely, if one of the legs loses, you'll receive a 50% match bonus bet of up to $25. However, the final odds must be +100 or greater. This offer will expire within 7 days.

MLB Weekly SGP Bet & Get

You can claim a $10 bonus bet every week by creating at least 3 same-game parlays on MLB games and by placing a $10+ wager. Each leg has to have minimum odds of -500, while the final odds must be +100 or greater. This bonus will also expire in 7 days.

Soccer SGP Bet & Get

You can receive a 50%, 25%, and 10% matched bonus of up to $25 by placing the same-game parlays on soccer games with 5+ legs, 4+ legs, and 3+ legs, respectively. Each leg needs to have a minimum odds of -200, while the final odds must be +100 or greater. To qualify, you need to deposit at least $10. This promotion will expire after 7 days.

All payment methods come with a minimum deposit of $10. The site doesn't impose transactional fees.

Deposit methods include online banking, credit/debit cards, Cash @ Casino Cage, SugarHouse Play+ Card, and Paypal. All deposits here are instant and there are no transactional fees.

Online Banking/ACH

To make deposits using online banking, you need to enter your online banking username and password.

Cash @ Casino Cage

You can make Cash @ Casino Cage deposits at the Golden Nugget Casino in Atlantic City. To do this, you must give the cashier your ID and state your amount.

Tip: You may be asked to provide your username and email address.

SugarHouse Play+ Card

SugarHouse Play+ Card is a physical card that offers instant deposits and fast withdrawals. You can fund it using your credit and debit cards or bank account.

Paypal

You need to have a Paypal account to make a deposit.

Credit/Debit Cards

Add your personal information and deposit a minimum of $5 with your Visa or Mastercard.

Here's how to make a deposit in two steps.

Step 1: Log Into Your Account and Enter the Cashier Section

Enter your account and choose Deposit.

Step 2: Select a Method & Enter Your User ID and Password

Select your payment method and enter the amount you wish to deposit. You can also enter specific bonus codes. Tap the Deposit button.

PlaySugarHouse sportsbook allows you to request withdrawals using SugarHouse Play+ Card, online banking, Paypal, credit/debit cards, and Cash @ Casino Cage.

Tip: We recommend using the SugarHouse Play+ card since it offers instant withdrawals.

SugarHouse Play+ Card

You can cash out your winnings immediately once the operator approves your withdrawal request, which is usually done within 24 hours.

Online Banking

Online banking withdrawals take between 2 and 5 working days.

Paypal

Withdrawals here take up to 30 minutes.

Cash @ Casino Cage

To withdraw your winnings from the casino cage, you first need to select it as an option in the Cashier section. Once you do that, you'll receive a confirmation email, after which you can withdraw your money at the physical location.

Credit/Debit Cards

Withdrawing using your Visa or Mastercard can take up to 3 days.

The withdrawal process is as simple as the deposit.

Log Into Your Account and Enter the Cashier Section

Tap the Withdraw tab, select your preferred payout method, and enter the amount you wish to take out.

The withdrawal process usually takes 24 hours. Once your request gets approved, you can cash out your funds immediately if you use the SugarHouse Play+ Card. When using online banking, it can take between 2 and 5 working days, and within 30 minutes, if you use Paypal. For credit/debit cards, it’s usually 24 hours or up to 3 days.

The football betting market includes:

• NFL

• NCAAF

• CFL

• USFL

This operator offers above-average future odds on numerous events, such as NFL, NFC, and AFC Championship winner, regular season MVP, offensive and defensive player of the year, etc. You'll also find club-related future markets for Miami Dolphins, Minnesota Vikings, Kansas City Chiefs, etc.

You can bet on numerous soccer leagues, from the popular Premier League, La Liga, and Bundesliga to less popular leagues, such as Egypt, Finland, and Ecuador. Regarding events, you can place soccer betson the World Cup (women and men), UEFA Championship U21, Euro, CONCACAF Gold Cup, and Copa Libertadores.

You’ll also find dedicated soccer promotions.

PlaySugarHouse sportsbook is ideal for casual players who are into future bets, same-game parlays, American football, and lesser-known international sports. Experienced bettors may find it a tad limiting when it comes to maximum payouts.

On the other hand, beginners won't have any problems since its design is user-friendly. All sports are put into dedicated categories, and once you tap on the games, you'll find an extensive list of available wagers.

The platform is mobile-optimized, meaning you can access it via any web browser. There is also a dedicated iOS and Android app, which you can download from the site, App Store, or Google Play Store.

Tip: Android users should download the sports betting app directly from the site since the Google Play Store doesn't support real-money apps.

The app's design is similar to the desktop version. However, it's less cluttered. Namely, all sports are listed as banners, while the bet slip will only pop up once you make a wager. You'll also receive notifications on special offers, like the “game of the day.”

You won't have any problems navigating through the desktop version. All sports are listed on the left side of the page, and you can use the search bar to find a specific match or sport. Once you click on the game you'd like to wager on, you'll find the Bets icon, where you'll see the number of available bets. You can also use the Instant Betting option.

Bettors from PA and CT can send an email to PASupport@PlaySugarHouse.com and CTsupport@playsugarhouse.com. They'll receive a detailed response in 24 hours, sometimes less.

Live chat is available from 9:30 am to 2 am ET. To send a message, you’ll first have to enter your name and email. The team responds in less than 5 minutes, and they are very professional and efficient.

You can reach customer support by dialing a toll-free number (1(800)634-3928 (PA) and 1 (800) 622-0163 (CT)) between 9:30 am and 2 am ET. If there are no available agents, you'll be able to leave a call-back message. Phone operators usually respond within 10 minutes, and they are thorough with their responses.

At the time of writing, there are no customer service reviews on Trustpilot.

App users are generally satisfied with the apps since they are compatible with almost all mobile devices. The iOS app has a better rating since Android users often report having issues with the geolocation service, especially regarding withdrawals.

You'll be able to set deposit and time limits in addition to self-suspension and exclusions.

Deposit, Spending, and Time Limits

You can set spending limits from a 24-hour to a 30-day period.

Self-suspension

Self-suspension ranges from a minimum of 3 days to a maximum of 1 year.

Self-exclusion

Self-exclusions range from 1 to 5 years.

To verify your account, you need to upload the following documents:

• Proof of identity, such as driver’s license, ID card, or permanent US resident card

• Proof of residence, such as utility bill or bank statement

The operator is entitled to retain a certain percentage of your winnings based on federal, state, or local regulations. Furthermore, if your account is dormant for 3 years, the operator has the right to confiscate your funds.

Likewise, you may experience problems with payouts if your identity check fails. This may happen if you change your name or enter an incorrect SSN number.

The platform is owned by Rush Street Gaming, a public company based in Chicago on 900 N Michigan Ave, that launched in 2012. Its CEO is Richard Schwartz, while its chairman and founder is Neil Bluhm.

This information is easy to find on the Internet, proving that this is a legitimate platform.